Shipping policy

Welcome to Nevrica. We are committed to delivering your order as quickly and smoothly as possible.

Processing Time

  • Orders are processed within 1–2 business days.

  • During peak seasons or promotional periods, processing may take slightly longer.

Shipping Time

  • Estimated delivery: 6–15 business days after your order has been processed.

  • Delivery times are estimates and may vary due to customs, weather, or courier delays beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Size Policy (Important)

Please review the size information carefully before placing your order.

The size you select at checkout is the exact size that will be shipped. We strictly follow the size selected by the customer.

We do not offer refunds, returns, or exchanges due to an incorrect size selection made by the customer. Since the product is shipped exactly as ordered, it is the customer's responsibility to choose the correct size before completing the purchase.

By placing an order with Nevrica, you acknowledge and agree to this policy.

Delayed Deliveries

While we strive to deliver within the estimated timeframe, occasional delays may occur due to circumstances outside our control. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team within 7 days of the expected delivery date so we can assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are happy to help.

Thank you for choosing Nevrica!